Contact JantanHub
Questions, corrections and partnership inquiries all land in one mailbox, read by the editorial team in Jakarta Utara.
Email the team
[email protected]Phone
+62 21 5882 5076Office hours
Monday to Friday, 9:00 AM – 6:00 PM Jakarta time. Visits by appointment first.
How messages reach us
Questions, corrections and partnership inquiries all reach us through the same channel. If you have spotted something wrong on a page, or you are a brand or publisher who wants to talk, use the details below. There is no separate contact form and no ticket number to wait on, so a short, specific message is the fastest path to a useful answer. We run this site as an educational resource and product guide for natural supplements for men, and reader corrections are one of the main ways the pages stay accurate over time.
What to send us
The messages we act on most often are corrections to product descriptions, updates when a formula has been reformulated, notes about retail placement changes, and questions from readers about how to read a specific label. A few sentences plus a link to the page in question is usually enough for us to check the source material and either update the entry or explain why it reads the way it does.
We also handle partnership inquiries and press requests through the same email address. If you work with vitamins and minerals for men or healthy lifestyle products and you would like your range considered for a guide entry, tell us which format you sell, what the label lists, and where the product is available in Indonesia. We evaluate each request on its own and clearly label any commercial content if it is ever published.
There is no separate form for any of these, so write to [email protected] and put the subject of your message first. Messages that name the page, the product and the specific line in question get answered fastest, because nobody has to guess which entry you mean.
Corrections
A product description that lists the wrong ingredient, serving size or format. Send the link and the exact line, and note where you read the correct version.
Reformulations
When a men's vitamin formula or natural capsule for strength and vitality has had its ingredient panel changed, tell us the old and new versions so the entry can reflect the current label.
Retail notes
A popular product for men that has moved to a different shop, changed pack size or stopped being stocked where we last noted it. A photo of the shelf helps, though none is required.
Label questions
Confusion about what a serving column means, how an ingredient name is written, or why two similar products read differently. Ask away; those questions shape future guide revisions.
Corrections from readers keep these formula entries readable — a quiet room, a lamp, and a note that points at one wrong line.
every message is read
What we can and cannot help with
Keeping these boundaries clear helps us answer the messages we can actually act on, and gets you to the right desk faster when the question sits with someone else.
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How to read a product label
We can explain serving columns, ingredient names and format differences across our guides on men's health support.
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Comparing product types
We can talk through how a multivitamin, a herbal formula and a capsule differ in what they contain and how they are taken.
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Health advice about your own situation
We are not able to recommend a product for your health situation. For anything clinical, please talk to a doctor or pharmacist in Indonesia.
Outside our desk -
Orders placed with a retailer
We do not sell or ship products. If your question is about an order from a shop, the shop's customer service is the right channel.
Outside our desk
Our office in Jakarta
JantanHub is based at Jl. Pantai Indah Kapuk, Kamal Muara, Penjaringan, Jakarta Utara, 14470. The office is open on business days, Monday to Friday between 9:00 AM and 6:00 PM, and visits are by appointment only. Call or email first and we will confirm a time that works.
If you prefer to send documents or press materials by post, use the same address and mark the envelope for the editorial team. Phone is best for scheduling, partnership coordination and quick corrections. For anything that needs a paper trail, email works better, because the details stay in one thread you can point back to.
Address
Jl. Pantai Indah Kapuk, Kamal Muara, Penjaringan, Jakarta Utara, 14470
Open hours
Monday to Friday, 9:00 AM – 6:00 PM. Closed on weekends and public holidays.
Response times
Most messages get a reply within a few business days. If you have not heard back after a week, send a short follow-up to the same email address and mention your original subject line so we can find the thread. We do not use automated ticketing, so replies come from a real person and can occasionally be delayed during busy periods. Every message is read, even when a reply takes longer than expected.
A helpful habit: if your note is about a formula or a capsule, paste the sentence from our page that you think is off. That single line lets us compare it against the label or the shop listing without a back-and-forth, and it usually means the correction lands on the site the same week it is checked.
Best for corrections, detailed questions and anything you want in writing. Replies usually arrive within a few business days.
Phone
Best for scheduling, partnership coordination and quick corrections during Jakarta business hours.
Questions we get before writing
How quickly will I hear back?
Most messages get a reply within a few business days. Follow up if a week passes without an answer; every message is read.
Can I ask about a specific supplement recommendation?
We can explain how to read a label or compare product types, but we cannot recommend a specific product for your health situation. For that, see a doctor or pharmacist.
Do you accept guest posts or sponsored content?
Partnership and editorial inquiries go to the same email address. We evaluate each request individually and clearly label any commercial content if it is ever published.
Is the office open without an appointment?
Visits are by appointment only. Email or call first, and we will confirm a time.
If you came for formulas
Men's Vitamin FormulasIf you came for energy
Energy & Endurance FormulasIf you came for the team
About JantanHubOne inbox, read by people
write when a page reads wrong
Send a short note with the page link and the line you think is off. Your correction helps the guide stay useful for every reader comparing natural supplements for men across Indonesia.